PIA TENDER NOTICE
OUTSOURCING OF PIA CALL CENTRE Further to our Tender Notice published on 06-10-2013 in Daily Dawn and Daily Jang newspapers. The case is being re-advertised with changed/revised bidding documents. The Contact Centre should be fully equipped with quality workforce and state-of-the-art infrastructure such as Telecommunication Network, Internet, Extranet, IVR and Mobile Communication to meet our global customer requirements on 24/7/365 basis. Complete REP can be downloaded from vvww.piaccom.pk and vvww.ppra.org.pk Tenders are called on "Single Stage Two Envelopes" basis. A pre-bid meeting is scheduled on January 02, 2014 at 1500 Hrs in Conference Room of P&L Department. Prospective bidders should send their nominations at gmptnI©piacsaero Bidders are required to submit a Pay Order of Rs. 2,000/- as tender fee in favor of PIAC along with 'Technical Proposal' and 2% of annual bid value as Earnest Money in shape of pay order along with 'Financial Proposal'. Bids must reach at address given below on/before January 27, 2014 till 1030 Hrs (PST). Technical proposals will be opened on same date at 1100 Hrs (PST). For any query, please feel free to contact. General Manager (Procurement & Logistics), Pakistan International Airlines, Procurement & Logistics Building, PIA Head Office, Karachi. Ph: +92-21-9904 5135, 9904 4101 Email: gmptnl@piac.aero contractadministration@piac.aero
UAN: 111-786-7861111-FLY-PIA http://www.piac.aero/
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